We built our returns policy with YOU in mind. During these times, it's important to have flexible spending options, so Délavé will provide a full refund or store credit on SELECT ITEMS if you are dissatisfied with your purchase. Because all items are not eligible for return, it is imperative that you read the full product description before making your purchase.
If applicable, you must submit an email to firstname.lastname@example.org in order to request a refund within 2 days of delivery. If approved, you will receive return instructions via email, and you must ship your items back to us undamaged, unworn, and with ALL original packaging materials within 6 days of receipt/delivery.
Please note that items are shipped free of charge to you, therefore, you must pay to ship your return back to us. Once your return is received, inspected, and approved, you will receive store credit or a full refund (whichever is applicable) back onto the original credit card and/or payment method used to make your original purchase.
Order Cancellations- Order cancellations are permitted as long as your request has been submitted to email@example.com BEFORE it has been shipped. Please allow 24 hours for confirmation that the order has been cancelled.
NO REFUNDS OR EXCHANGES FOR SALE ITEMS!
Délavé's sole goal is to provide you with the most highly regarded brands & high quality apparel, which is often sourced from Italy. To keep these items at ground breakingly low cost to you, select items are not eligible for refund or store credit.